Frequently Asked Questions
Have a question? We've got answers. If you can't find what you're looking for, feel free to contact us.
- What services do you offer?
- We offer comprehensive web development services including website design, development, hosting, and maintenance. Our platform provides an all-in-one solution for businesses looking to establish or enhance their online presence.
- How long does it take to build a website?
- The timeline varies depending on the complexity of your project. Simple websites can be completed in 2-3 weeks, while more complex projects may take 6-8 weeks. We'll provide a detailed timeline during the initial consultation.
- What is included in the subscription plans?
- All plans include hosting, SSL certificate, regular backups, security updates, and customer support. Higher-tier plans include additional features like custom design, advanced analytics, and priority support.
- Can I upgrade or downgrade my plan?
- Yes, you can change your subscription plan at any time. Upgrades take effect immediately, while downgrades will apply at the start of your next billing cycle.
- Do you provide website maintenance?
- Yes, all our subscription plans include regular maintenance, updates, and security patches. We ensure your website stays secure and up-to-date.
- What payment methods do you accept?
- We accept all major credit cards (Visa, MasterCard, American Express) through our secure payment processor Stripe.
- Do you offer refunds?
- We offer a 14-day money-back guarantee for new customers. If you're not satisfied with our service within the first 14 days, we'll provide a full refund.
- Can I cancel my subscription?
- Yes, you can cancel your subscription at any time. Your service will remain active until the end of your current billing period.